Testimonials 4.4/5 based on 64 reviews
LILY GRAY
"Driver had a cracked windscreen which was definitely illegal to drive. Also didn’t wear a seatbelt for the whole of the drive (approx 30 minutes). He didn’t track our flight as stated he would so didn’t know we had been delayed by around 30 minutes but fortunately for us it was within the waiting time."
04 Sep 2023
Verified Rider
LILY GRAY
"Driver had a cracked windscreen which was definitely illegal to drive. Also didn’t wear a seatbelt for the whole of the drive (approx 30 minutes). He didn’t track our flight as stated he would so didn’t know we had been delayed by around 30 minutes but fortunately for us it was within the waiting time."
04 Sep 2023
Verified Rider
HOLLY ELLIOTT
"Driver was great for my outward journey but then noone arrived for my return journey. After 20 mins waiting I rang the company and they said ‘oh that one must have been missed’"
07 May 2022
Verified Rider
HOLLY ELLIOTT
"Driver was great for my outward journey but then noone arrived for my return journey. After 20 mins waiting I rang the company and they said ‘oh that one must have been missed’"
07 May 2022
Verified Rider
PERRY POWER
"I didn't do Meet & Greet"
29 Dec 2021
Verified Rider
ALISON GADSBY
"Superb service, early and no problem with waiting for us. Friendly driver"
20 Oct 2021
Verified Rider
STEPHANIE HOLMSHAW
"Not a good experience. Never again. Book direct with the taxi company not via Taxicode.
Even though I added the return flight time on to the booking form John Port Taxi’s subcontracted the pickup to someone else who they told the incorrect flight time to so they were not waiting at the airport for us. When I called to chase them ,I was spoken to like a piece of rubbish. They also tried to charge £5 for dropping off in the carpark. AVOID"
03 Sep 2021
Verified Rider
NICHOLAS BRUSBY
"Friendly service"
10 Aug 2021
Verified Rider
JEAN LEMAGNEN
"Good service and car but very expensive. Will have to consider and compare for alternatives. Now, I tried your services yesterday pm from Royal Hospital to no avail as no answer. Hospital got me another company who charged me half of fare I paid you when you took me to hospital."
01 Aug 2021
Verified Rider
ELENA PERFILEVA
"Great Service "
03 Jul 2021
Verified Rider
CHRIS GLENDINNING
"All very good"
13 Jun 2021
Verified Rider
KATE CAMPBELL
"Very good service, but driver drove too fast."
21 May 2021
Verified Rider
NICO PENDLETON
"Lovely smiley driver - also bang on time. Plus I was impressed that you rang me (and apologised for having to do so) when I had forgotten to enter my full address when making the booking.... "
12 Sep 2020
Verified Rider
KIM VEITCH
"Firstly, let me stress that the driver and car and the whole experience I received from John Port Cars was absolutely spot on. They were brilliant. I am totally disgusted with the person I spoke to at Taxicode. I needed to change my pick up time. I gave plenty of notice, he was aloof, extremely rude and then to top it off he told me I would be charged an extra £5 admin charge for changing the time. Then they did not pass this information on to John Port Cars until the original time of pick up! I will never ever use Taxicode again. Next time I need a driver I will go direct to John Port Cars! The only tip I would like to give is don’t go through Taxicode, go direct to a taxi firm. "
23 Aug 2020
Verified Rider
MABEL WILKINSON
"Great service, would use again "
21 Jul 2020
Verified Rider
BEN DADSWELL
"Good"
06 Jul 2020
Verified Rider
BEN DADSWELL
"Amazing "
05 Jul 2020
Verified Rider
GEORGE ELGIE
"Brilliant service! Will use again "
10 Mar 2020
Verified Rider
PETER BREWSTER
"Return journey, car was late to pick us up. I was not contacted by the taxi firm to advise me of this. I rang them and was told another 5 minutes. Turned out to be more like 15."
07 Mar 2020
Verified Rider
SAMANTHA MCCULLOCH
"Very good service. Friendly drivers. Also did not mind picking me up earlier than pre planned times. "
04 Feb 2020
Verified Rider
JANINE SMITH
"Very good service"
28 Jan 2020
Verified Rider
KATHY GROGAN
"Very professional service "
01 Jan 2020
Verified Rider
WAYNE ARCHER
"It was a comfortable journey."
03 Dec 2019
Verified Rider
MANDY COBLEY
"Perfect, on time and efficient "
01 Nov 2019
Verified Rider
BRIAN KNIBB
"no problems"
12 Jun 2019
Verified Rider
IAIN DONALD
"Nothing wrong with meet and greet.
East Midlands only allows 5 mins for pick up before extra charges"
11 Jun 2019
Verified Rider
IAN EBERLE
"Our experience with John Port Travel could not have been better. They were professional, friendly and efficient throughout - even after I had messed up the booking.
THANK YOU, we will certainly have you guys on 'speed dial' from now on. "
04 Jun 2019
Verified Rider
DAVID THOMAS
"Excellent service, very professional and reliable "
04 Jun 2019
Verified Rider
ALANNA COLLEN
"I rang the taxi company when they were 5 minutes late and they had no booking for me through Taxicode. Fortunately they were able to send a car immediately and the traffic was good so I did not miss my flight."
03 Jun 2019
Verified Rider
DAVID THOMAS
"N/A"
13 May 2019
Verified Rider
JAGAN DURAI
"Great service "
10 May 2019
Verified Rider
GARETH ROE
"Excellent service- early to collect, waited and very nice car and driver. Will use again. "
09 May 2019
Verified Rider
ANDREA PETTS
"Thank you"
22 Mar 2019
Verified Rider
ROBERT POTTS
"Excellent service from booking through to end of journey. The driver was on time and kept us informed of expected arriving time. The vehicle was clean and warm. Could not find fault with any aspect of the journey."
11 Dec 2018
Verified Rider
SARA WATSON
"On the outward journey I was delayed and notified the company. They said they would monitor the flight and ensure I was met whatever time the flight arrived. On arrival they phoned me and I was met. On the return journey the driver arrived 15 minutes early because there had been an incident on the road. We did get held up but he knew a short cut and got me to the airport on time. I was very impressed with service, reliability and forward thinking of the company. Very pleasant staff too.
"
23 Nov 2018
Verified Rider
GEORGE TOWNE
"There was no taxi to greet us.
I phoned and was told the wrong time.
I phoned after 20 minutes, the time we were told a taxi would arrive.
I phoned again, and was told it would be another 5 to ten minutes.
By this time the taxi was 1 hour late.
Eventually a clapped out blue van appeared.
We had ordered a saloon.
The driver tried to make out it was our fault, and that he had had to pay £2 of his own money to get into the car park drop off zone.
He scoffed when I said if we were late by half an hour we would be charged another £5, so as he was late he really owed us £5!
The van was old and draughty, but no apologies given."
16 Jul 2018
Verified Rider
JULIE COWBURN
"Excellent service, lovely drivers, on time and great price. We will use this service again for sure "
08 Jul 2018
Verified Rider
JAMES JEWISS
"I arrived early from my flight - John Port Travel did everything to collect me earlier than my booking and got me home quickly and efficiently. Lovely, clean Mercedes car."
28 Jun 2018
Verified Rider
BRIAN KNIBB
"A little bit of mix up re time for pick-up on return journey but otherwise very good."
26 Jun 2018
Verified Rider
CARL VERNON
"Fantastic service, polite drivers and always on time"
15 May 2018
Verified Rider
VICKY BLISSETT
"Great service, on time and good driver"
14 May 2018
Verified Rider
ANGIE BENFORD
"Absolutely excellent service. We were contacted in advance of our scheduled arrival time & then again by the driver himself. Our driver was superb - he was more than helpful with getting the luggage into the car (2 very large & heavy cases & 2 cabin bags) & was thoughtful enough to offer to stop at the service station in case we needed a comfort break (we had been travelling for 26 hours!). He then wanted to bring the luggage right to our boat but we were ok to manage that. The driver was courteous, very professional & very polite - & recognised when we had run out of steam so our conversation slowed down to a stop. Highly recommend this service."
25 Jan 2018
Verified Rider
CARLI TENNANT
"NA "
26 Dec 2017
Verified Rider
JULIA SCOTT
"Very good"
19 Dec 2017
Verified Rider
MARTA ZEMITE
"GREAT FAST SERVICE"
13 Dec 2017
Verified Rider
GEOFFREY WYATT
"Great service "
01 Oct 2017
Verified Rider
ZOE BECK
"Great service"
25 Sep 2017
Verified Rider
J DINGLEY
"Very pleasant and helpful driver, clean and comfortable vehicle."
22 Sep 2017
Verified Rider
RICHARD SHARP
"Nice driver who was happy to pick us up early "
14 Aug 2017
Verified Rider
NICOLA BURTON
"Courteous driver, promt arrival and very polite. Highly recommend "
12 Jul 2017
Verified Rider
GILLIAN SESSIONS
"Very pleased with the service we had. On time to take us to the airport and very pleased to see the taxi had checked on our flight and was there to pick us up even though we was early on our return."
08 Jul 2017
Verified Rider
GRANT GIBLIN
"Perfectly on time and had no problems with any aspect of the service"
01 Jun 2017
Verified Rider
MIKE COBB
"Very friendly driver and helpful call"
28 May 2017
Verified Rider
NEIL BAILEY
"Everything went well on Saturday with the taxi, all on time and well planned meet up at the railway station.
Thank You."
23 May 2017
Verified Rider
BEVERLEY PARKINSON
"Excellent from start to finish - !"
07 May 2017
Verified Rider
JANET BRIGGS
"Very good service, good communication to meet up with the taxi. Driver on time and friendly. "
04 May 2017
Verified Rider
MALWINA JANIAK
"On time !
Driver very polite !
"
24 Apr 2017
Verified Rider
MRS N LANDSBOROUGH
"Great service. Good communication. Very friendly driver. Smart vehicle. "
25 Mar 2017
Verified Rider
MARK WOOD
"Excellent service arriving in timely manner and competitively priced."
19 Mar 2017
Verified Rider
PAM KOWALSKI
"I can recommend this company without hesitation. The driver was very professional and courteous thought the journey. Excellent service. "
26 Feb 2017
Verified Rider
JOE M
"Really appreciate how are group was taken care of on our staff leaving party, Will be in touch in the near future, Fab!"
15 Feb 2017
General Feedback
ELLEN MYLES
"Service was great . Really friendly driver would definetly use again"
29 Jan 2017
Verified Rider
FLORIN RADU
"Professional service, courteous and attentive driver, executive car."
11 Jan 2017
Verified Rider
JULIAN FRANKLIN
"Both the driver and the car were excellent. But I want to make special mention of the exception service my wife and I received on the day in question.
We had a 10am appointment at Derby Royal Hospital. As fate would have it, a serious accident on the A52 hours beforehand alerted the taxi company to the fact that we may need to allow significantly more time for our journey. They sent a car an extra hour earlier to combat the situation, and we made our appointment in plenty of time, thanks to their professionalism and insight."
08 Jan 2016
Verified Rider
LILY GRAY
"Driver had a cracked windscreen which was definitely illegal to drive. Also didn’t wear a seatbelt for the whole of the drive (approx 30 minutes). He didn’t track our flight as stated he would so didn’t know we had been delayed by around 30 minutes but fortunately for us it was within the waiting time."
04 Sep 2023
Verified Rider
LILY GRAY
"Driver had a cracked windscreen which was definitely illegal to drive. Also didn’t wear a seatbelt for the whole of the drive (approx 30 minutes). He didn’t track our flight as stated he would so didn’t know we had been delayed by around 30 minutes but fortunately for us it was within the waiting time."
04 Sep 2023
Verified Rider
HOLLY ELLIOTT
"Driver was great for my outward journey but then noone arrived for my return journey. After 20 mins waiting I rang the company and they said ‘oh that one must have been missed’"
07 May 2022
Verified Rider
HOLLY ELLIOTT
"Driver was great for my outward journey but then noone arrived for my return journey. After 20 mins waiting I rang the company and they said ‘oh that one must have been missed’"
07 May 2022
Verified Rider
PERRY POWER
"I didn't do Meet & Greet"
29 Dec 2021
Verified Rider
ALISON GADSBY
"Superb service, early and no problem with waiting for us. Friendly driver"
20 Oct 2021
Verified Rider
STEPHANIE HOLMSHAW
"Not a good experience. Never again. Book direct with the taxi company not via Taxicode.
Even though I added the return flight time on to the booking form John Port Taxi’s subcontracted the pickup to someone else who they told the incorrect flight time to so they were not waiting at the airport for us. When I called to chase them ,I was spoken to like a piece of rubbish. They also tried to charge £5 for dropping off in the carpark. AVOID"
03 Sep 2021
Verified Rider
NICHOLAS BRUSBY
"Friendly service"
10 Aug 2021
Verified Rider
JEAN LEMAGNEN
"Good service and car but very expensive. Will have to consider and compare for alternatives. Now, I tried your services yesterday pm from Royal Hospital to no avail as no answer. Hospital got me another company who charged me half of fare I paid you when you took me to hospital."
01 Aug 2021
Verified Rider
ELENA PERFILEVA
"Great Service "
03 Jul 2021
Verified Rider
CHRIS GLENDINNING
"All very good"
13 Jun 2021
Verified Rider
KATE CAMPBELL
"Very good service, but driver drove too fast."
21 May 2021
Verified Rider
NICO PENDLETON
"Lovely smiley driver - also bang on time. Plus I was impressed that you rang me (and apologised for having to do so) when I had forgotten to enter my full address when making the booking.... "
12 Sep 2020
Verified Rider
KIM VEITCH
"Firstly, let me stress that the driver and car and the whole experience I received from John Port Cars was absolutely spot on. They were brilliant. I am totally disgusted with the person I spoke to at Taxicode. I needed to change my pick up time. I gave plenty of notice, he was aloof, extremely rude and then to top it off he told me I would be charged an extra £5 admin charge for changing the time. Then they did not pass this information on to John Port Cars until the original time of pick up! I will never ever use Taxicode again. Next time I need a driver I will go direct to John Port Cars! The only tip I would like to give is don’t go through Taxicode, go direct to a taxi firm. "
23 Aug 2020
Verified Rider
MABEL WILKINSON
"Great service, would use again "
21 Jul 2020
Verified Rider
BEN DADSWELL
"Good"
06 Jul 2020
Verified Rider
BEN DADSWELL
"Amazing "
05 Jul 2020
Verified Rider
GEORGE ELGIE
"Brilliant service! Will use again "
10 Mar 2020
Verified Rider
PETER BREWSTER
"Return journey, car was late to pick us up. I was not contacted by the taxi firm to advise me of this. I rang them and was told another 5 minutes. Turned out to be more like 15."
07 Mar 2020
Verified Rider
SAMANTHA MCCULLOCH
"Very good service. Friendly drivers. Also did not mind picking me up earlier than pre planned times. "
04 Feb 2020
Verified Rider
JANINE SMITH
"Very good service"
28 Jan 2020
Verified Rider
KATHY GROGAN
"Very professional service "
01 Jan 2020
Verified Rider
WAYNE ARCHER
"It was a comfortable journey."
03 Dec 2019
Verified Rider
MANDY COBLEY
"Perfect, on time and efficient "
01 Nov 2019
Verified Rider
BRIAN KNIBB
"no problems"
12 Jun 2019
Verified Rider
IAIN DONALD
"Nothing wrong with meet and greet.
East Midlands only allows 5 mins for pick up before extra charges"
11 Jun 2019
Verified Rider
IAN EBERLE
"Our experience with John Port Travel could not have been better. They were professional, friendly and efficient throughout - even after I had messed up the booking.
THANK YOU, we will certainly have you guys on 'speed dial' from now on. "
04 Jun 2019
Verified Rider
DAVID THOMAS
"Excellent service, very professional and reliable "
04 Jun 2019
Verified Rider
ALANNA COLLEN
"I rang the taxi company when they were 5 minutes late and they had no booking for me through Taxicode. Fortunately they were able to send a car immediately and the traffic was good so I did not miss my flight."
03 Jun 2019
Verified Rider
DAVID THOMAS
"N/A"
13 May 2019
Verified Rider
JAGAN DURAI
"Great service "
10 May 2019
Verified Rider
GARETH ROE
"Excellent service- early to collect, waited and very nice car and driver. Will use again. "
09 May 2019
Verified Rider
ANDREA PETTS
"Thank you"
22 Mar 2019
Verified Rider
ROBERT POTTS
"Excellent service from booking through to end of journey. The driver was on time and kept us informed of expected arriving time. The vehicle was clean and warm. Could not find fault with any aspect of the journey."
11 Dec 2018
Verified Rider
SARA WATSON
"On the outward journey I was delayed and notified the company. They said they would monitor the flight and ensure I was met whatever time the flight arrived. On arrival they phoned me and I was met. On the return journey the driver arrived 15 minutes early because there had been an incident on the road. We did get held up but he knew a short cut and got me to the airport on time. I was very impressed with service, reliability and forward thinking of the company. Very pleasant staff too.
"
23 Nov 2018
Verified Rider
GEORGE TOWNE
"There was no taxi to greet us.
I phoned and was told the wrong time.
I phoned after 20 minutes, the time we were told a taxi would arrive.
I phoned again, and was told it would be another 5 to ten minutes.
By this time the taxi was 1 hour late.
Eventually a clapped out blue van appeared.
We had ordered a saloon.
The driver tried to make out it was our fault, and that he had had to pay £2 of his own money to get into the car park drop off zone.
He scoffed when I said if we were late by half an hour we would be charged another £5, so as he was late he really owed us £5!
The van was old and draughty, but no apologies given."
16 Jul 2018
Verified Rider
JULIE COWBURN
"Excellent service, lovely drivers, on time and great price. We will use this service again for sure "
08 Jul 2018
Verified Rider
JAMES JEWISS
"I arrived early from my flight - John Port Travel did everything to collect me earlier than my booking and got me home quickly and efficiently. Lovely, clean Mercedes car."
28 Jun 2018
Verified Rider
BRIAN KNIBB
"A little bit of mix up re time for pick-up on return journey but otherwise very good."
26 Jun 2018
Verified Rider
CARL VERNON
"Fantastic service, polite drivers and always on time"
15 May 2018
Verified Rider
VICKY BLISSETT
"Great service, on time and good driver"
14 May 2018
Verified Rider
ANGIE BENFORD
"Absolutely excellent service. We were contacted in advance of our scheduled arrival time & then again by the driver himself. Our driver was superb - he was more than helpful with getting the luggage into the car (2 very large & heavy cases & 2 cabin bags) & was thoughtful enough to offer to stop at the service station in case we needed a comfort break (we had been travelling for 26 hours!). He then wanted to bring the luggage right to our boat but we were ok to manage that. The driver was courteous, very professional & very polite - & recognised when we had run out of steam so our conversation slowed down to a stop. Highly recommend this service."
25 Jan 2018
Verified Rider
CARLI TENNANT
"NA "
26 Dec 2017
Verified Rider
JULIA SCOTT
"Very good"
19 Dec 2017
Verified Rider
MARTA ZEMITE
"GREAT FAST SERVICE"
13 Dec 2017
Verified Rider
GEOFFREY WYATT
"Great service "
01 Oct 2017
Verified Rider
ZOE BECK
"Great service"
25 Sep 2017
Verified Rider
J DINGLEY
"Very pleasant and helpful driver, clean and comfortable vehicle."
22 Sep 2017
Verified Rider
RICHARD SHARP
"Nice driver who was happy to pick us up early "
14 Aug 2017
Verified Rider
NICOLA BURTON
"Courteous driver, promt arrival and very polite. Highly recommend "
12 Jul 2017
Verified Rider
GILLIAN SESSIONS
"Very pleased with the service we had. On time to take us to the airport and very pleased to see the taxi had checked on our flight and was there to pick us up even though we was early on our return."
08 Jul 2017
Verified Rider
GRANT GIBLIN
"Perfectly on time and had no problems with any aspect of the service"
01 Jun 2017
Verified Rider
MIKE COBB
"Very friendly driver and helpful call"
28 May 2017
Verified Rider
NEIL BAILEY
"Everything went well on Saturday with the taxi, all on time and well planned meet up at the railway station.
Thank You."
23 May 2017
Verified Rider
BEVERLEY PARKINSON
"Excellent from start to finish - !"
07 May 2017
Verified Rider
JANET BRIGGS
"Very good service, good communication to meet up with the taxi. Driver on time and friendly. "
04 May 2017
Verified Rider
MALWINA JANIAK
"On time !
Driver very polite !
"
24 Apr 2017
Verified Rider
MRS N LANDSBOROUGH
"Great service. Good communication. Very friendly driver. Smart vehicle. "
25 Mar 2017
Verified Rider
MARK WOOD
"Excellent service arriving in timely manner and competitively priced."
19 Mar 2017
Verified Rider
PAM KOWALSKI
"I can recommend this company without hesitation. The driver was very professional and courteous thought the journey. Excellent service. "
26 Feb 2017
Verified Rider
ELLEN MYLES
"Service was great . Really friendly driver would definetly use again"
29 Jan 2017
Verified Rider
FLORIN RADU
"Professional service, courteous and attentive driver, executive car."
11 Jan 2017
Verified Rider
JULIAN FRANKLIN
"Both the driver and the car were excellent. But I want to make special mention of the exception service my wife and I received on the day in question.
We had a 10am appointment at Derby Royal Hospital. As fate would have it, a serious accident on the A52 hours beforehand alerted the taxi company to the fact that we may need to allow significantly more time for our journey. They sent a car an extra hour earlier to combat the situation, and we made our appointment in plenty of time, thanks to their professionalism and insight."
08 Jan 2016
Verified Rider
JOE M
"Really appreciate how are group was taken care of on our staff leaving party, Will be in touch in the near future, Fab!"
15 Feb 2017
General Feedback